Cancellations and Refunds

Effective date: 01 Jan 2024

Thank you for choosing Wiser with Akshay. We strive to ensure your satisfaction with our digital products and services. Please read this Cancellation and Refund Policy carefully before making a purchase.

1. Cancellation

a. Digital Products: Once a digital product has been purchased and the download process has begun, cancellation is not possible. However, if you have any issues with accessing your digital product or encounter technical difficulties, please contact our customer support team at support@wiserwithakshay.com for assistance.

b. Courses and Programs: If you wish to cancel your enrollment in a course or program, please write to us immediately at the time of purchase or enrollment within 3 days. Please refer to the refunds section to know about the refunds available site wide. Some courses or programs may have a specified cancellation period during which refunds are available.

2. Refunds

a. Digital Products: Refunds for digital products may be available in certain circumstances and are subject to our discretion. To be eligible for a refund, you must contact us within 14 days of your purchase date and provide a valid reason for the refund request. Refunds will not be granted for reasons such as change of mind or dissatisfaction with the product.

b. Courses and Programs: Refund eligibility for courses and programs varies depending on the specific terms outlined during the enrollment process. Please review the refund policy provided for the particular course or program you are interested in.

3. Processing of Refunds

a. Once your refund request is received and approved, we will process the refund to the original method of payment within a reasonable timeframe.

b. Please note that it may take some time for the refunded amount to reflect in your account, depending on your payment provider's policies.

4. Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us at support@wiserwithakshay.com. Our customer support team will be happy to assist you.

By making a purchase on our website, you acknowledge that you have read, understood, and agreed to the terms of this Cancellation and Refund Policy. If you do not agree with these terms, please refrain from making a purchase.